takbe's Privacy Policy

This Privacy Policy applies to the takbe website (takbe.lat) and all associated services. takbe operates as a safe and reliable online casino and betting platform for players in Bangladesh.

By accepting the terms set out in this policy — when you create an account or use our services on takbe — you voluntarily consent to the processing of your information under this policy. Please read this document carefully, and contact our support team with any questions you may have.

takbe reserves the right to update this policy at any time. An updated policy will be considered effective from the moment it is published on the website.

To provide its services, takbe may collect the following categories of information:

2.1 Information Provided Directly

• Name, date of birth, nationality
• Email address and phone number
• Residential address
• National ID or passport details (for identity verification)
• Payment method information (bKash, Nagad, Rocket or bank account details)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Duration of website visits and pages viewed
• Data obtained from cookies and similar tracking technologies
• Transaction history and gaming activity

The information collected is used for the following purposes:

• Account management: to handle your registration, login, and account security
• Financial transaction processing: for deposits, withdrawals, and bonus payments
• Identity verification: through KYC (Know Your Customer) procedures to prevent fraud and ensure legal compliance
• Customer service: to resolve your complaints, questions, and requests
• Relevant communications: to send important account updates and security-related notifications
• Responsible gaming: to monitor playing patterns and help prevent problematic behaviour
• Platform improvement: to analyse user experience and improve service quality
• Legal obligations: to comply with applicable laws and regulations

takbe never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information is shared with selected and trusted third parties for payment processing, IT infrastructure, and customer support services. These parties are bound by confidentiality agreements with takbe and are required to use the information they receive only for the specified purposes.

4.2 Legal Authorities

If providing information is required as part of a court order, investigation, or legal process, the relevant information may be transferred to the relevant authorities.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. Users will be notified in advance in such cases.

takbe uses cookies to keep the website functioning properly and to improve the user experience.

5.1 Types of Cookies

• Essential cookies: required for the core functionality of the platform, such as maintaining login sessions
• Functional cookies: used to remember your preferences and settings
• Analytical cookies: collect anonymous statistics to understand how the website is used

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.

takbe has put industry-standard technical and organisational security measures in place to protect your personal information:

• SSL encryption: all data transmission between the website and server is protected by 256-bit SSL encryption
• Data encryption: sensitive information is stored in an encrypted state
• Access controls: only authorised staff have access to user information
• Firewall & security monitoring: round-the-clock network monitoring is active at all times
• Regular security audits: security assessments are conducted regularly through third-party experts
• Two-factor authentication: two-factor authentication is available to protect your account

Despite these precautionary measures, internet security cannot be fully guaranteed. You are therefore advised to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

takbe retains your information only for as long as necessary:

• Active accounts: information is retained for as long as the account remains active and for as long as is necessary to provide the service.
• After account closure: certain information may be retained for the period necessary to meet legal and regulatory obligations, resolve disputes, and prevent fraud.
• Financial transaction records: retained for the period specified under applicable law.

Once the retention period has expired, information is securely deleted or anonymised.

As a takbe user, you have the following rights regarding your own information:

• Right to access: you have the right to know what information takbe holds about you.
• Right to rectification: if any of your information is inaccurate, you may request that it be corrected.
• Right to erasure: in certain circumstances you may request that your information be deleted, though this right may be limited where legal obligations apply.
• Right to restrict processing: in certain cases you may request that the processing of your information be temporarily limited.
• Right to data portability: you may request a copy of your information in a structured, machine-readable format.
• Right to object: you may object to the processing of your information for specific purposes.

To exercise any of the rights above, please contact us via the support email. We are committed to responding to your request within the timeframe required by applicable law.

takbe strictly prohibits use by anyone under the age of 21. We do not knowingly collect any personal information from minors.

Age verification during registration is mandatory. If we find evidence that a minor has created an account, that account will be closed immediately and all information collected will be deleted.

For technical reasons, your information may be stored or processed on servers located outside Bangladesh. In such cases, takbe ensures that:

• the country or service provider concerned maintains adequate data protection standards
• third parties are bound to protect confidentiality through contractual safeguards
• the standard of protection described in this policy is maintained throughout

takbe may periodically review and update this Privacy Policy. For significant changes, we will notify you in the following ways:

• by displaying a prominent notice on the website
• by sending a notification to your registered email

Continued use of the service after an updated policy is published will be taken as your agreement to the revised policy. If you do not agree with the changes, you may request that your account be closed.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live chat: available 24/7 through the website
• Support languages: Bengali and English

We take your complaints seriously and are committed to providing a resolution as quickly as possible. takbe's goal is to ensure the highest level of protection for every user's information and to provide a trustworthy and safe gaming environment.